We are specialists in onsite Mental Health training for staff, line managers, senior management and Mental Health First Aiders forum days


Red Umbrella Offer Both the Accredited QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) & We Also Have a Dedicated Team of MHFA England Independent Instructors That Can Deliver MHFA England Courses

"Red Umbrella have always put the needs of the customer first and foremost, delivering exemplary training within a highly credible and supportive team. Able to step up at short notice and support our pilot mental health training programme. Led by a committed and forward thinking team using innovation to drive positive and real change within the mental health space. Great partnership."

Josie Lazenby
Senior Manager – Occupational Health & Wellbeing





Online Webinar

Bi-weekly or monthly webinar for some or all your staff

The team at Red Umbrella, MHFA national instructors, therapists and psychologists as well as our clients have gotten together to write and produce the most comprehensive mental health awareness course available, one-hour long with interactive features, you can resume at any time where you left off, and delegates will receive a certificate on successful completion.

As we want as many people to experience this a possible we are not charging licence or user fees, just a one of payment based on your company size and you can use the course as often as you like. please email us for pricing.

There is an art to what we do when it comes to training, many providers send one instructor followed by an invoice and thats it, we at Red Umbrella meet with you listen to your needs and challenges, understand your company and staff, we then select the most appropriate staff for you training from our vast pool of experienced instructors and staff that match your line of work and age groups that understand what you do, we have instructors that have themselves worked in Aviation, construction, finance, law, insurance, banks, logistics, sports, retail, military, charities and more, we make sure your instructors understand you and your Business.
You will receive advice on how best to select staff and promote the courses

once a date has been selected to suit we will send a team of two for ultimate safeguarding.
Every delegate will have access to our MHFA and First Aid for Mental Health mentoring program Our helplines and support. Access to our trained staff and therapists if required.

Our online login area and resources, including peer support forum for Mental Health First Aiders. This is included in the per delegate price.
Your company will receive info and resources for its internl communications to make sure the MHFaiders are known and effectively used throughout the company. On going advice and updates.
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“Tell me and I Forget Teach me and I Remember Involve me and I learn”

Benjamin Franklin


The health and wellbeing of all members of my staff for me is crucial to the success of our business and I realised very quickly that I was ill equipped to offer the help and support that was needed when a key member of my management team began to show signs of being affected by mental illness.
Bereco Group
Enjoyed the course immensely, which is saying something based on the seriousness of the subjects covered. It was a highly participatory and inclusive 2 days with excellent trainers who certainly knew their stuff. Would highly recommend.
Rushcliffe Borough Council

“The day was very informative and I think it will be a huge benefit for the business moving forward”

“Thank you very much for the course. I enjoyed it very much and found it very interesting”

“I really enjoyed the day, the instructor put everything across in a way that was easy to understand. I am sure it will benefit the business going forward”

Mental Health is such an important subject and we want to do anything we can to offer support and guidance for each of our employees.

Marlowe Fire & Security

Red Umbrella recently provided MHFA training for a number of team leaders and managers across our Charity. The training enabled a number of our staff to really develop their understanding of what mental health is and what factors can affect wellbeing. They have come away with some sound techniques for spotting signs of mental illness and confidence to support others in our workplace.

Bransby Horses

Our first year with Red Umbrella has been highly effective, the services they provide within their concierge offering and their ability to be flexible around our needs has provided a partnership with which we are very satisfied and will continue.

Southampton FC
We have had 2 day MHFA training from Red Umbrella and a small bespoke talk for all our staff, we also have the Red Umbrella Mental health specific EAP for all our staff to utilise if required, we have been very impressed with their training and the quality of the trainer.

The staff at Red Umbrella deal with any of our requirements on a one to one personal level and they are a great fit to our family and the Mansell Way
Mansell Finishes Limited
‘Red Umbrella and the team did a fantastic job in facilitating our Mental Health First Aid training at Park Plaza Hotels. The teams thoroughly found the sessions informative, valuable and facilitated in a safe and comfortable environment with the trainer. The team at Red Umbrella, have been very supportive, proactive and cooperative with us, and its been a pleasure to work with them. We look forward to further sessions, and continuing this partnership with them.'
Park Plaza Hotels


The health and wellbeing of all members of my staff for me is crucial to the success of our business and I realised very quickly that I was ill equipped to offer the help and support that was needed when a key member of my management team began to show signs of being affected by mental illness.

Bereco Group


0300 002 0061

Empathy Versus Sympathy 

Almost all of us will have come across the terms empathy and sympathy before, but do we have a clear understanding of the difference between the two? And do we understand how much difference showing empathy can make in improving communication, relationships and mental wellbeing amongst employees?

Empathy provides the foundation for developing closer and more productive working relationships. When we provide empathy to our employees we foster a greater sense of belonging, which has positive impacts on productivity, staff retention and creativity.

Red Umbrella Academies provide tailor made workshops on empathy, covering important topics such as:

  • The key differences between empathy and sympathy
  • The effect of creating connection and its importance
  • The four elements of empathy
  • The positive effects of providing empathy
  • The dangers that are present when empathy is missing

This training looks at empathy in a fun, interactive way, that creates unique conversations and encourages delegates to think about their own approach to empathy and sympathy. It is tailored to the participants and gets them to think about how they use empathy in their current roles.

These workshops are suitable for all levels of staff, line managers and senior management. 


Unconscious bias refers to the unseen forces that dictate our thoughts, opinions and behaviours. They are particularly challenging because they happen most often out of our awareness. This can have a detrimental impact on communication, workplace relationships with colleagues and clients, productivity and employee mental health and wellbeing.

Understanding the psychology behind unconscious bias, we work interactively to explore how our own biases impact on our work. This involves reflection on our own bias and how that might impact on our roles and responsibilities in the workplace.

This half day workshop looks at the following areas:

  • Understanding the way unconscious bias is formed
  • The impact of bias in the workplace
  • How we encourage reflection on unconscious bias among our employees
  • How to challenge our unconscious biases
  • Understanding the unconscious bias cycle and how to break it

This workshop is tailored to coaching, management, customer facing or HR staff. This integrates well with the Red Umbrella Academies workshop on diversity, which can be combined together as a full days training.


One of the biggest and most disruptive challenges any organisation will face. Whether that’s implementing small changes at a staff level, or organisational changes from senior management downward, change is something that is a necessary part of an organisations growth.

Change brings about a unique set of difficulties; it can feel destabilising for employees, bring about increased levels of stress, uncertainty, anxiety, even be met with open resistance. The process of change has a profound impact on employees mental health. So how do we manage the transition whilst protecting the wellbeing of our staff and our organisation?

Red Umbrella Academies provide bespoke training on navigating change that focuses on:

  • The impact of change on a person’s mental wellbeing
  • “I don’t like change” – understanding how to work with the uncertainties that change brings up for people
  • How to communicate change to mitigate the impact on employees wellbeing
  • How to look after our mental wellbeing during periods of change
  • The psychology of implementing change effectively

This training is suitable for staff, line managers or senior managers. It can be tailored specifically to those who are responsible for implementing change, such as senior managers, to better support them in understanding the effects of change on their employees, or can be tailored for staff who are adapting to change, to assist them in managing their own wellbeing during periods of change.


Not everyone has the opportunity to become a Mental Health First Aider or a First Aider in Mental Health this can be due to time, obviously companies cannot expect every single member of staff to participate in the full 2 day course, however they should expect all staff to have an awareness of Mental Health and indeed to have a good understanding what the Mental Health First Aiders within the company roles are.
This course is very popular with Line Managers. 
Throughout this workshop the following topics will be covered: 
● What is mental health 
● The stigma around mental health 
● The Barriers to talking about mental health 
● The most common types of mental health issues 
● How to approach someone if you’re concerned about their mental health 
● Mental health toolkit for supporting yourself and someone else 
● How to self care 
● Developing a culture of support around mental health 
The course can be adapted to Half a day and a Full Day, those who participate i the full Day courses will be receive a certificate as a Mental Health Responder. MHR.

Managing Stress

Mental health conditions are one of the leading causes of time away from work, and one of the factors that contributes to the majority of mental health conditions is stress. Whilst a certain amount of stress is healthy for us, and can enable us to be productive, the effects of extreme stress, prolonged stress or burnout can have a detrimental impact on our work and personal lives.

High levels of stress are linked to reduced productivity and engagement, lower morale and lower staff retention. This Red Umbrella Academies workshop provides an interactive and enjoyable forum to discuss the impact of stress and provide tools to help manage stress in the workplace. This includes looking at:

  • The impacts of stress on our emotional and physical wellbeing
  • Cognitive Behavioural Therapy skills to manage stress
  • Development of workplace mindfulness
  • The stress bucket method of identifying our stress triggers
  • Combating burnout
  • Self care tools to manage stress

This workshop is aimed at staff, line managers and senior managers, as well as those in high intensity or roles where compassion fatigue is a risk such as HR. This combines well with Red Umbrella Academies workshop on emotional resilience to form a full days training.


Diversity has become something of a buzzword in recent years, but do we recognise the importance and the impact of diversity in the workplace? How do we use an understanding of the unique benefits and challenges around having a diverse workforce in order to get the best from our teams?

Diversity includes a whole spectrum of characteristics, from gender, age, race, mental health, disability, LGBT+, culture and religion, to name a few. In this Red Umbrella Academies workshop we will be taking a hands on approach to looking at diversity including:

  • The benefits of diversity – how diversity inspires creativity and innovation and how diverse teams perform better
  • The pitfalls of diversity and how to avoid stereotypes, biases, and prejudices.
  • The challenges of working with diversity
  • The impact of diversity on the mental health and wellbeing of employees
  • How to encourage diversity

This workshop is ideal for senior managers, HR professionals and managers and will help to foster a sense of inclusivity in the workplace. This workshop integrates well with the Red Umbrella Academies workshop in unconscious bias, and can be combined to form a full days training. 


Emotional resilience is the term used to describe someone’s ability to stay mentally well in the face of life’s challenges. It is our ability to weather the storm and to maintain an ability to adapt and overcome difficulties in our lives. Just as our life circumstances can fluctuate and change, so too can our emotional resilience.

Developing and maintaining a healthy level of emotional resilience has many benefits for a person, in their home and work lives. Emotional resilience is not something you either have or haven’t got, it’s a skill that can be cultivated and developed.

In this Red Umbrella Academies workshop we will be taking a hands on and interactive look at the ways in which we can develop emotional resilience, including:

  • How do we measure our emotional resilience
  • The link between physical wellbeing and mental wellbeing
  • The barriers that get in the way of healthy emotional resilience
  • Evaluating our lifestyle to identify areas where we can improve our emotional resilience, including our environment, social interactions, behaviours and support networks
  • Implementing positive and lasting changes to improve emotional resilience, including both at home and in the workplace

This half day workshop is useful for staff and management of all levels, and combines well with the Red Umbrella Academies workshop on managing stress to create a full days training. 

Nicola Harrison
Bereco Group


The health and wellbeing of all members of my staff for me is crucial to the success of our business and I realised very quickly that I was ill equipped to offer the help and support that was needed when a key member of my management team began to show signs of being affected by mental illness.

As a business we are well versed in dealing with short and long term illness; but mental illness is not the same as a short or long term illness but it is no less important and it quickly became apparent that I was, as employer, unable to offer the support needed and that I too needed support in both recognising and supporting our employees. 

Immediately after contacting Red Umbrella, as a result of a recommendation, a phone consultation was scheduled for me to help guide me through the solutions they could offer. After an initial assessment being undertaken and recommendations made for support very quickly my employee was connected with a personal therapist for regular one to one sessions and treatment began. I was kept informed of my employees progress and my employee made a speedy return to work and after a light duties reintroduction of just 4 weeks was back and performing in his role successfully. 

I feel that in offering help and support to my employees through red umbrella not only is it the right thing to do as a responsible employer but the saving afforded on recruitment fees, training and development made commercial sense too. Just the fact we are involved with Red Umbrella shows as a business we care about our staff and their health and wellbeing which increases morale knowing they are supported and in turn staff increases staff retention. This and their friendly, professional and confidential approach is why we will continue to work with them for both personal support when required for my employees but also on management training and awareness. 

I would recommend Red Umbrella to any business large or small.